Contact Us

Contact Us

Burgundy Street Family Medical is located on the ground floor, at Suite 2, 210 Burgundy Street, Heidelberg, opposite Austin Hospital and next to Waringal Private Hospital.

Paid parking is available at:

  • Waringal Private Hospital
  • Austin Hospital (Burgundy Street entrance)
  • Street parking with parking meters (Please check times)
  • There are some free 1 hour and 2 hour car parking on Mount Street and Cape Street
  • Free 3 hour parking available at Warringal Shopping Centre on Burgundy Street

Free parking can be found in nearby streets. Please allow extra time for all parking.

Public Transport

  • Train: Heidelberg Station is a five minute (350m) walk away via Studley Road
  • Bus: There are various bus routes to Austin Hospital and Burgundy Street

Clinic Forms For New Patients

Opening hours

We are open on the following days:

Monday         9am – 8pm

Tuesday         9am – 8pm

Wednesday   9am – 8pm

Thursday       9am – 8pm

Friday             9am – 5pm

Saturday       9am – 5pm

Public Holidays – Closed

If you require to be seen by a doctor while the clinic is closed please ring the National Home Doctor Service 13 7425. If it is an emergency, please ring 000.

To make an appointment please ring (03) 9998 7660 or to book an appointment on line please click the Book Now button bellow.

Appointment Cancellation Policy

We understand that unplanned issues can arise, and you may need to cancel a scheduled appointment at this clinic.  Should this occur, please ring us and cancel the scheduled appointment at least 2 hours in advance.

When a patient does not show for a scheduled appointment, other patients with more urgent needs lose the opportunity to be seen.

It is crucial that you notify us of your cancellation, at least 2 hrs prior to your appointment time, to avoid the $20.00 cancellation fee.

Repeated no shows without notice may result in a restriction being placed on your patient record, and you will not be able to make further appointments.

  • Suite 2, 210 Burgundy Street, Heidelberg
  • (03) 9998 7660
  • (03) 9458 4780
Our location

Burgundy Street Family Medical