It is nearly a month since the opening of Burgundy Street Family Medical and we have been warmly received by the people of Heidelberg and the surrounding suburbs. In line with our commitment to providing greater access to quality primary care, we are now open on Fridays from 9 am to 7:30 pm.
As we aim to provide a holistic approach to care, we also have on board now a registered psychologist and a registered dietitian. Ms Melanie Colhoun is an experienced psychologist and focuses on adults, children and teenagers. Her modalities of delivery are Acceptance and Commitment Therapy (ACT), Cognitive Behavioural Therapy (CBT), Humanistic, Interpersonal, Mindufulness, Positive Psychology and Psychoeducation.
Ms Belinda Jones is an Accredited Practising Dietitian and Accredited Nutritionist who has a passion for providing easy to understand, practical nutrition assistance. Belinda can help with a variety of conditions including diabetes, high cholesterol, high blood pressure and weight management and has a special interest in disordered eating. Belinda takes a mindful, real life approach to nutrition and provides the care and support needed for success.
Further to improving our quality of care, we have placed a Suggestion Box in the waiting room. We would love to hear what is working well for you at the clinic and any ideas you have of improving our services. Please take the time to fill out these forms if you have a few minutes to spare. We also have a standardised survey available at the reception desk which asks 7 easy to answer questions. We take all feedback seriously and try to incorporate them into our practice. We will keep you updated on the outcome of the survey and how we have incorporated your suggestions in to our clinic.